The Information first reported on Amazon’s fee. Alcoholic seltzer sales, including Topo Chico Hard Seltzer, have skyrocketed and are the new trendy drinks.
Topo Chico Hard Seltzer on display in Indianapolis in January 2022.
Amazon digital charge for free#
The company still offers a way for these customers to return stuff for free by bringing items to Whole Foods, Amazon Fresh, and Kohl’s. (Amazon owns Whole Foods and Fresh, and has a partnership deal with Kohl’s.)Īmazon still offers free return options, and an Amazon spokesperson said the fee would apply to a small number of customers. You don’t like it, just return it.īut not anymore: so many customers have buyers’ regret, or simply bigger feet than they thought they had, that handling returns has become an expensive problem for the company.Īmazon will start charging customers a $1 fee if they return items to a UPS store when there is a Whole Foods, Amazon Fresh grocery store or Kohl’s closer to their delivery address. Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores.įor decades, Amazon built its business by creating shopping that was fast, ridiculously easy and, seemingly, error-proof.
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